Referrals 0151 558 1801

Helpline Support 0151 666 1392

Helpline times - Tuesday 6-8pm, Thursday 6-8pm, Friday 12-2pm

Independent Sexual Violence Advisors (ISVA) Service

The Independent Sexual Violence Advisor (ISVA) service that offers support, information, practical and emotional support for all those affected by sexual violence experienced in the past or present. The aim of the service is to help you cope with the after impact of sexual violence, whether reported to the police or not.

We are independent from the Police, but our service includes supporting you

through the criminal justice process should you chose to report.

For those that are considering reporting we know that the idea of talking to the police about what happened to you or giving evidence in court can be frightening and overwhelming, but we also know that survivors of sexual violence want and deserve justice.  Our ISVA service is here to support you if you choose to report to the police and seek justice. The ISVA will be specially trained to provide this support and will stay with you throughout your journey through the criminal justice system and beyond.

ISVAs are independent – this means we can offer impartial advice and information from a variety of sources.  We are here for you, to help you make well-informed decisions relating to your support your decisions.

Support can be offered over the phone, face to face, by email or text once you can discuss this once you have met the ISVA who will support you.

You can also access our ISVA Service Policies and Procedures on request to the ISVA service manager.

We Can:

  • Provide emotional support throughout the process including support through criminal justice process should you decide to report.
  • Help you access other services if you need them, such as health services and housing.
  • Help you to develop your own support network in a way that works for you.
  • Provide flexible support including evening appointments if needed.
  • Keep you informed about the case and attend with you to court.
  • Make sure you get the services you are entitled to by liaising with the police and Crown Prosecution Service (CPS).
  • Support you when you give your witness statement, and at other meetings with the police.
  • Help you access counselling when the time is right for you.

The ISVA service is available across Merseyside in the following locations:

  • North and South Liverpool
  • Wirral
  • Sefton

For more information about the ISVA service, please download our ISVA Information Sheet or call 0151 558 1801. Alternatively, you can email us on

ISVA Information Sheet




Referral to ISVA

If you want to make a referral to the ISVA service, please call 0151 558 1801 or fill out one of our referral forms on-line. We endeavour to make contact within 5 days of receiving the referral. Please contact us on the office contact number if you have any questions.

Online Referral Forms

  • Referral form for professionals
  • Refer yourself to our organisation


Report to Court 2019

We are here to help you through this, towards recovery, wellbeing and independence. 

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